I have my phone lines over cable or VOIP. Can you still monitor my alarm?

Alarm systems don’t communicate reliably over VOIP connections.  These include providers such as Vonage, Cox, AT&T U-Verse, Time Warner, Verizon FIOS, Ooma, etc.  They might work just fine for a period of time, and then without warning stop communicating.  For that reason, we do not recommend that you utilize the dialer communicator in an alarm panel.  However, there is usually a solution to the communication – usually a simple communicator upgrade will allow us to monitor your alarm over internet or over a 4G cellular network, and possibly even let you control your alarm from your smartphone.